Customer Experience

Delight customers with a secure client portal

Make it easy for clients to view quotes and invoices, approve work, and pay online without back-and-forth.

Quote approvalsInvoice paymentsBranded, secure access
Client Portal UI

Faster approvals

  • View quotes online
  • Approve with one click
  • Reduce delays

Get paid sooner

  • Secure payment links
  • Clear status
  • Auto updates

Professional experience

  • Branded portal
  • Clear history
  • 24/7 access

Less admin

  • Fewer email threads
  • Live statuses
  • Single source of truth

Mobile-friendly

  • Great on phones
  • Easy approvals
  • Pay on the go

Easy adoption

  • Share secure links
  • No passwords to remember (magic links)
  • Simple onboarding

How it works

Share portal link

Send secure access to your client.

Review docs

Clients see quotes and invoices clearly.

Approve & pay

One-click approve and payment options.

Track updates

Statuses reflect in your dashboard.

Happy clients

Reduce friction, increase trust, and improve turnaround.

All docs in one place

Quotes, invoices, and a clear history—always up to date.

Real-time updates

Approvals and payments sync instantly to your workspace.

Secure access

Share unique, authenticated links; revoke anytime.

Shareable links

No attachments to lose—send a single source of truth.

Email notifications

Keep everyone informed with automatic emails.

Connected features

Quotes

Share and approve quotes easily.

Learn more

Invoices

Collect payments faster online.

Learn more

What is the Client Portal?

The Client Portal gives your customers a secure, branded space to view quotes and invoices, approve work, and pay online—without juggling email threads or attachments. Everything stays in sync with your GoTaskhub dashboard to reduce admin and speed up cashflow.

Owner / Manager

Deliver a polished, modern customer experience while reducing delays. See approvals and payments update in real time.

Office / Admin

Send one secure link instead of multiple attachments. Fewer back-and-forth emails and clearer status tracking.

Customer

Open a single link to review quotes and invoices, approve instantly, and pay online—any time, on any device.

Common use cases

  • Quote approvals: Clients review scope and cost online and approve with one click.
  • Invoice payments: Share a secure payment link so customers can settle immediately.
  • Self-serve history: Reduce “can you resend?” requests by giving 24/7 access.
  • Fewer errors: One source of truth for totals, terms, and statuses.

Email attachments vs links vs Client Portal

Email attachments get lost and go out-of-date. Share links are better, but still siloed. The Client Portal provides a single, authenticated place for clients to review, approve, and pay with real-time updates—no duplicate files, no confusion.

Pros

  • Faster approvals and payments
  • Reduced email back-and-forth
  • Branded, professional experience
  • Statuses update automatically

Cons (and mitigations)

  • Client login friction → use secure magic links
  • Brand mismatch → upload logo & colors
  • Unclear scope → attach full quote details
  • Payment delays → add due dates & reminders

Common pitfalls & how to fix them

  1. Link confusion: Send the portal link from one template email and pin it for the client.
  2. No branding: Apply your logo/colors so clients trust the page.
  3. Approval delays: Set clear expiry/validity on quotes and nudge with reminders.
  4. Payment questions: Include accepted payment methods and terms in the portal.

Security & privacy

Access is protected via secure links and authentication. You can revoke access and control what each client can see. Activity history adds transparency, and exports provide controlled reporting.

Glossary

Magic link
A secure, expiring link that authenticates a user without a password.
Approval
Client confirmation to proceed with quoted work.
Portal
A branded, authenticated area for clients to review and act on documents.

Customer reviews

Approvals, payments, and visibility—without the email chaos.

Photo of Emma R.

Emma R.

★★★★★

Approvals are now one click and we get fewer questions. Clients love logging in and finding everything in one place.

Photo of Luca D.

Luca D.

★★★★★

Payments happen faster because customers can pay as soon as they view the invoice—no attachments or confusion.

Photo of Sofia M.

Sofia M.

★★★★★

Branding the portal with our logo felt professional. The status updates save us dozens of emails each week.

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Frequently asked questions

Is the portal secure?

Yes. Each client has a secure, unique link with authenticated access. You control what they can see.

Can clients see history?

They can view approved quotes, paid and unpaid invoices, plus current statuses.

Can we brand the portal?

Upload your logo and set brand colors so the portal feels like an extension of your business.

Do approvals update automatically?

Yes. Approvals and payments sync to your dashboard instantly—no manual steps.

Does it work on mobile?

Absolutely. The portal is responsive so clients can approve and pay on any device.