Privacy Policy

Last updated: August 28, 2025

This Privacy Policy explains how GoTaskhub (“we”, “our”, “us”) collects, uses, and shares personal data when you use our website, applications, and related services (the “Services”).

1. Controller & Contact

GoTaskhub is the data controller for personal data processed through the Services.
Contact: support@gotaskhub.com

2. Data We Collect

  • Account Data: name, email, password (hashed), workspace information.
  • Billing Data: payment method and billing details (processed by Stripe; we do not store full card numbers).
  • Usage & Device Data: log data, IP address, timestamps, device/browser information, cookies.
  • Customer Content: tasks, files, messages, and other content you upload or enter.
  • Integrations: data necessary to provide connected services (e.g., Google Calendar).
  • Support & Communications: messages you send us, feedback, surveys.

3. Purposes & Legal Bases

  • Provide and secure the Services (contract).
  • Billing and account management (contract; legal obligation).
  • Improve and develop features (legitimate interests).
  • Communications and support (contract; legitimate interests).
  • Marketing where permitted (consent or legitimate interests with opt-out).
  • Compliance and enforcement (legal obligation; legitimate interests).

4. Sharing & Processors

We share data with service providers who help operate the Services, including Stripe (payments), Google Cloud/Firebase (hosting, auth, storage), email/SMS providers, and support tools. Processors must use data only on our instructions and implement appropriate security. We may disclose data as required by law or to protect rights and safety.

5. International Transfers

Where data is transferred internationally, we use appropriate safeguards (e.g., EU Standard Contractual Clauses) when required.

6. Retention

We retain personal data as long as needed to provide the Services and for the purposes above, then delete or anonymize it unless a longer period is required by law.

7. Security

We use technical and organizational measures to protect personal data. However, no method of transmission or storage is completely secure.

8. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, and object to certain processing. Where we rely on consent, you may withdraw it at any time. You can also lodge a complaint with a supervisory authority (e.g., CNIL).

9. Cookies & Tracking

We use cookies and similar technologies to operate, secure, and improve the Services. You can control cookies in your browser; some features may not function without essential cookies.

10. Marketing Communications

You can opt out of marketing emails via the unsubscribe link or by contacting us. We may still send transactional messages.

11. Children

The Services are not directed to children under 16, and we do not knowingly collect data from them. If you believe a child has provided data to us, contact us to delete it.

12. Changes

We may update this Policy from time to time. Material changes will be communicated by reasonable means. Continued use after updates indicates acceptance.

13. Contact

Questions or requests about this Policy: support@gotaskhub.com